Follow and personally manage your stay in your Customer Area. When you make a reservation for the first time on the Internet, you must create a Customer account (username and password that you choose at one of the booking stages).
By telephone, one of our reservation agents can take care of creating your login. A link will be sent to you on request to create your password.
Then log in with your username and password in the "Customer area" section.
You can then:
- View your different stays.
- Track your payment schedule: You can check your payment schedule, update it and pay by credit card for one or more instalments (your credit card will be debited from your bank account the next day).
- Paying your instalments: You can pay your instalments by credit card on our website in the "My Account" section or by telephone on +33 4 84 39 08 75. (price of a local call depending on the operator).
- Print your documents (payment schedule, voucher, invoice, certificate): You can view and print all the documents you need.
The invoice will only be available one day before the start of the holiday and the certificate once the holiday is over. Please note that it takes 24 hours for the customer area to be updated following a booking or payment. You can also change your contact details and postal address, and add more people to your holiday, as long as the capacity of the mobile home is not exceeded.